Delivery Information

UberClimb closely monitors orders and reserves the right to suspend/cancel orders at its discretion where appropriate such as fraud prevention, out of stock, etc. Where a item is out of stock, we will contact you with alterative options. In addition, customers may also be required to provide additional information for security/fraud prevention.

Delivery Details

UK

All orders will be dispatched via our authorised couriers.  Average delivery times are 3-7 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur some delay depending on courier operations

EU

All orders will be dispatched via our authorised couriers.  Average delivery times are 3-8 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur some delay, depending on courier operations

North America

All orders will be dispatched via our authorised couriers.  Average delivery times are 7-21 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur some delay, depending on courier operations

South/Central America

All orders will be dispatched via our authorised couriers.  Average delivery times are 7-30 days. Deliveries  especially to certain areas e.g. remote rural locations , islands etc may incur some delay, depending on courier operations

Africa

Due to low/poor development of suitable infrastructure, orders to countries inAfricawill likely face delays.  All orders will be dispatched via our authorised couriers.  Average delivery times are 7-30 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur extra delays or not be possible, depending on courier operations.

Middle East

Due to low/poor development of suitable infrastructure, orders to most countries in theMiddle Eastwill likely face delays.  All orders will be dispatched via our authorised couriers.  Average delivery times are 8-30 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur extra delays or not be possible, depending on courier operations.

Asia

Due to low/poor development of suitable infrastructure, orders to most developing countries inAsiawill likely face delays. All orders will be dispatched via our authorised couriers.  Average delivery times are 7-30 days. Order to more developed countries will have lesser delivery issues and can expect average delivery times of 7-15 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur extra delays or not be possible, depending on courier operations.

Eastern Europe

All orders will be dispatched via our authorised couriers.  Average delivery times are 7-15 days. Some countries may experience average of 7-28 days. Deliveries to certain areas e.g. remote rural locations , islands etc may incur some delay, depending on courier operations

Exclusions

Due to security, fraud prevention and/or legal restrictions orders will not be accepted from the following countries and any others as deemed necessary :-

Nigeria,Syria,Ghana,Iraq,Iran,North Korea,Zimbabwe,Yeman  andSudan.

 

Fraud Risk

The following countries have been identified as high risk of ecommerce fraud. Hence, orders from these countries will be subject to extra scrutiny and may be rejected/suspended at UberClimb's discretion.

Ukraine, Indonesia, Brazil, Romania, Yugoslavia, Lithuania, Egypt, Bulgaria, Turkey, Israel, Venezuela, South Africa, Russia, Pakistan and Malaysia.

 

Please Note:

1.     We do not deliver to PO Box addresses. Nor to BFPO/MPO/Feldpost and similiar.

2.     Orders will only be delivered to card holders address.

3.     Deliveries times are subject to delivery option selected by customer, available stock and courier operations.Once an order has been despatched we are unable to redirect orders. Please be advised that UberClimb cannot be held accountable for delays in customs clearance/courier delivery.

4.     E & O.E